Privacy Policy

1. Introduction

Hurricane Safety Program LLC

Effective Date: March 21, 2022
Last updated: September 1, 2026

1. Introduction

Hurricane Safety Program LLC
1657 N Miami Ave #514, Miami, FL 33136
Phone: (850) 900-8924
Email: help@hurricanesafetyprogram.org

Hurricane Safety Program LLC (“we,” “us,” “our”) operates hurricanesafetyprogram.org (the “Site”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

It applies to information collected through this Site, through forms you submit to us, and through phone, text, and email contact with us. It does not cover the practices of any third-party website we link to.

By using this Site, you agree to this policy. Please read it together with our Terms and Conditions.

2. Information We Collect

Information you give us. When you complete a form, request an assessment, or contact us:

– First and last name
– Email address
– Mobile and/or home phone number
– Property address, city, state, and ZIP code
– Details about your home and the upgrades you are interested in
– Your current home insurance cost range and your project timeline
– Anything else you choose to tell us

Information collected automatically. When you visit the Site:

– IP address
– Browser type and version
– Device type and operating system
– Pages viewed, time on page, and referring page
– Date and time of your visit
– Marketing attribution data, such as the campaign, source, or ad that brought you here

Consent records. When you opt in to receive communications, we record the date and time, the page or form used, your IP address, and the exact wording you agreed to. We keep this record as long as needed to show we complied with the law.

3. How We Use Your Information

We use your information to:

– Respond to your inquiry and schedule your assessment
– Provide and manage the services you request
– Communicate with you about your project: scheduling, permits, inspections, installation, and completion
– Send you documents and agreements to review and sign
– Process payments and any financing application you choose to start
– Operate, maintain, secure, and improve the Site
– Understand how visitors use the Site and measure our advertising
– Send you promotional messages only where you have given us permission
– Detect and prevent fraud, and enforce our Terms
– Meet our legal and regulatory obligations

4. Mobile Information and Text Messaging

This section describes how we treat your mobile phone number and your consent to receive text messages. It applies in addition to, and overrides any conflict with, every other section of this policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Sharing with subcontractors or service providers strictly to support the services you requested, for example the messaging platform that delivers our texts on our behalf, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your personal information. We never sell, rent, or share mobile phone numbers or text messaging consent with third parties or affiliates for their own marketing use, under any circumstances.

4.1 Types of messages you may receive

Hurricane Safety Program LLC sends two categories of text message, and you consent to each one separately:

– Service messages about a request you made, including assessment scheduling, appointment confirmations and reminders, inspection, permit and installation status updates, document and signature requests, and two-way replies from a member of our team.
– Promotional messages, where you have separately agreed to receive them, including offers, pricing, and information about home upgrade programs.

4.2 Message frequency

Message frequency varies depending on how you interact with us and the status of your project.

4.3 Message and data rates

Message and data rates may apply. These charges come from your mobile carrier, not from us. Contact your carrier for the details of your plan.

4.4 How to opt out and get help

Reply STOP to any text message from us to cancel at any time. After you reply STOP we will send one confirmation message and will not send you further messages from that program. To rejoin, reply START or sign up again on our website. Reply HELP to any message for assistance.

4.5 Consent is optional

Consent to receive text messages is optional. It is never a condition of buying any product or service from us, and consent to service messages is never treated as consent to promotional messages.

4.6 Consent records

When you provide your mobile number and opt in, we keep a record of that consent, including the date, the time, the page or form used, your IP address, and the exact language you agreed to, for as long as required to demonstrate compliance with applicable law.

4.7 Withdrawing consent

You can withdraw consent at any time:

– Reply STOP to any text message from us
– Email help@hurricanesafetyprogram.org
– Call (850) 900-8924

Our full text messaging program terms, including supported carriers and carrier liability, are set out in the SMS Terms of Service section of our Terms and Conditions.

5. How We Share Information

We share information only in the situations below.

Service providers and subcontractors. Companies that perform services for us: licensed subcontractors who perform work at your property, scheduling and customer relationship platforms, messaging and email providers, hosting providers, and payment processors. They may use your information only to perform services for us, and are not permitted to use it for their own marketing.

Financing partners. If you choose to apply for financing, we send the information needed to process your application to the independent lender you select. That lender handles your information under its own privacy policy and is not controlled by us.

Advertising and analytics providers. We work with providers who help us measure and improve our marketing. They may receive information about how you interact with our Site and our ads.

Legal and safety. We may disclose information where we believe in good faith it is necessary to comply with law, respond to a lawful request from public authorities, enforce our Terms, protect our rights or property, prevent fraud, or protect anyone’s personal safety.

Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may transfer as part of that transaction. We will give notice before your information becomes subject to a materially different privacy policy.

One exception applies to all of the above, without qualification: mobile phone numbers and text messaging opt-in data and consent are excluded from every category of sharing for marketing or promotional purposes, and are never sold, rented, or shared with third parties or affiliates for their own marketing use. See Section 4.

6. We Do Not Sell Your Personal Information

We do not sell your personal information, and we have not sold personal information. We do not sell, rent, or otherwise make available mobile phone numbers or SMS consent data to any third party for that party’s own marketing purposes.

7. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to run the Site, remember your preferences, understand how the Site is used, and measure our advertising.

Third-party advertising and analytics providers may also set cookies or use similar technologies when you visit. These are used to measure campaign performance and to personalize the ads you see. We do not control these third-party technologies, and this policy does not cover their own practices.

You can manage or block cookies in your browser settings. Doing so may affect how parts of the Site function. Most major advertising networks also offer their own opt-out tools.

8. Third-Party Websites

This Site may link to sites we do not operate. We are not responsible for their content or their privacy practices. Please review the privacy policy of any site you visit.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. How Long We Keep Information

We keep your information as long as needed to provide the services you requested, meet our legal and recordkeeping obligations, resolve disputes, and enforce our agreements. Consent records are kept as long as required to demonstrate compliance with applicable law.

11. Your Choices and Rights

Text messages. Reply STOP to any message to opt out.

Email. Use the unsubscribe link in any marketing email, or contact us directly.

Phone calls. Ask us to add you to our internal do-not-call list.

Access, correction, and deletion. You may ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email help@hurricanesafetyprogram.org. We will respond as required by applicable law. We may need to verify your identity first, and we may keep certain information where the law requires or permits it.

We will not discriminate against you for exercising any of these rights.

12. Children’s Privacy

This Site is not directed to children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has given us personal information, email help@hurricanesafetyprogram.org and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the Effective Date at the top of this page. Please review it periodically. Continued use of the Site after changes are posted means you accept the updated policy.

14. Contact Us

Questions, requests, or concerns about this policy or your information:

Hurricane Safety Program LLC
1657 N Miami Ave #514
Miami, FL 33136
Phone: (850) 900-8924
Email: help@hurricanesafetyprogram.org